{"id":960,"date":"2019-08-12T21:53:53","date_gmt":"2019-08-12T20:53:53","guid":{"rendered":"http:\/\/stage.wbstudiotour.co.uk\/?page_id=960"},"modified":"2023-12-20T20:59:48","modified_gmt":"2023-12-20T20:59:48","slug":"redeem","status":"publish","type":"page","link":"https:\/\/stage.wbstudiotour.co.uk\/es\/gift-tickets\/redeem\/","title":{"rendered":"Gift Ticket Redemption"},"content":{"rendered":"<p>Gift tickets must be redeemed before your visit. Please complete your gift ticket information below to check availability and book your visit.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Gift tickets must be redeemed before your visit. Please complete your gift ticket information below to check availability and book your visit.<\/p>\n","protected":false},"author":6,"featured_media":961,"parent":3076,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-960","page","type-page","status-publish","has-post-thumbnail","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"es","enabled_languages":["en","es","de","fr","it"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"it":{"title":false,"content":false,"excerpt":false}}},"acf":{"wbstl_fwfp_use_alt_flourish":false,"wbstl_fwfp_pre-form_block_quotes":[{"wbstl_fwfp_pre-form_block_quote":"Please input the information from your gift ticket below to check availability and book your visit."}],"wbstl_fwfp_pre-form_call_outs":false,"add_cross_sell_to_page":false,"add_newsletter_sign_up_next_to_cross_sell":false,"choose_sidebar_entries":false,"wbstl_hero_video":"","wbstl_hv_mobile_placeholder":false,"wbstl_hv_tablet_placeholder":false,"wbstl_hv_subtitle":"","wbstl_hv_add_ticket_purchase_cta":false,"wbstl_ii_image":false,"wbstl_ii_content":"","add_cross_sell_to_page2":false,"wbstl_use_fancy_lists":false,"wbstl_hv_title_color":"","wbstl_hv_text_color":"","wbstl_hv_cta_button_text":"","wbstl_hv_cta_link":"","wbstl_hv_show_cta_note":false,"wbstl_hv_cta_note":"","wbstl_gtr_notes_list":[{"wbstl_gtr_note":"Tickets must be booked in advance"},{"wbstl_gtr_note":"TripAdvisor rating based on over 43,000 reviews"},{"wbstl_gtr_note":"The average visit lasts approximately 3 \u00bd hours"}],"gtr_order_not_found_message":"We were unable to find your order. Please try again.","date_helper_tooltip_image":"https:\/\/stage.wbstudiotour.co.uk\/wp-content\/uploads\/2022\/06\/wbstl-gift-valid-date-mob.jpg","wbstl_gtr_calendar_intro":"Please select a date and time for your visit. To ensure correct availability is displayed on your preferred date please allow each month to load fully before moving through our calendar. ","wbstl_gtr_faqs":[{"ID":9622,"post_author":"6","post_date":"2020-11-11 11:23:03","post_date_gmt":"2020-11-11 11:23:03","post_content":"Yes, you can alter the date of your ticket(s) for a \u00a310 administration fee. To do this, please contact our <a href=\"\/contact-us\/\">contact our Visitor Services team<\/a> with your booking reference number. Please note that all date changes are subject to availability and must be made before the date of your visit.\r\n\r\nPlease note, group tickets are non-amendable and non-refundable and are excluded from the above.","post_title":"Can I alter the date of my ticket(s) once redeemed?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"can-i-alter-the-date-of-my-tickets-once-redeemed","to_ping":"","pinged":"","post_modified":"2024-09-26 10:31:43","post_modified_gmt":"2024-09-26 09:31:43","post_content_filtered":"","post_parent":0,"guid":"http:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=9622","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":21246,"post_author":"48","post_date":"2023-05-26 09:15:49","post_date_gmt":"2023-05-26 08:15:49","post_content":"<p data-pm-slice=\"1 1 []\">You can redeem your souvenir gift ticket 72 hours after the purchase date. The purchase date can be located on your souvenir gift ticket confirmation email. Please check your junk\/spam folder if this has not yet been received, or <a href=\"\/contact-us\/\">contact our Visitor Services team<\/a> with your booking reference number for further assistance.<\/p>","post_title":"When can I redeem my souvenir gift ticket?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"when-can-i-redeem-my-souvenir-gift-ticket","to_ping":"","pinged":"","post_modified":"2023-06-09 09:23:38","post_modified_gmt":"2023-06-09 08:23:38","post_content_filtered":"","post_parent":0,"guid":"https:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=21246","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":20927,"post_author":"48","post_date":"2023-02-01 12:03:37","post_date_gmt":"2023-02-01 12:03:37","post_content":"<p data-pm-slice=\"1 1 []\"><span class=\"ui-provider xt b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">All gift tickets are valid for 12 months from the date of purchase. You can locate the date your tickets are valid from on your email confirmation, e-tickets or souvenir gift ticket.<\/span><\/p>","post_title":"What date do my gift tickets expire?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"what-date-do-my-gift-tickets-expire","to_ping":"","pinged":"","post_modified":"2023-07-05 12:00:01","post_modified_gmt":"2023-07-05 11:00:01","post_content_filtered":"","post_parent":0,"guid":"https:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=20927","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":9618,"post_author":"6","post_date":"2020-11-11 11:22:02","post_date_gmt":"2020-11-11 11:22:02","post_content":"At the moment it\u2019s not possible to purchase additional tickets when redeeming your gift ticket(s) online. If you would like to purchase additional tickets, please <a href=\"\/tickets\/\">book online<\/a> or <a href=\"\/contact-us\/\">contact our Visitor Services team<\/a>.","post_title":"Can I purchase additional tickets?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"can-i-purchase-additional-tickets","to_ping":"","pinged":"","post_modified":"2023-06-08 09:57:32","post_modified_gmt":"2023-06-08 08:57:32","post_content_filtered":"","post_parent":0,"guid":"http:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=9618","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":9620,"post_author":"6","post_date":"2020-11-11 11:22:42","post_date_gmt":"2020-11-11 11:22:42","post_content":"If you have multiple gift tickets with different booking reference numbers and you\u2019re looking to redeem for a single visit please redeem them separately. You will see the number of available tickets on our webstore, alternatively please <a href=\"\/contact-us\/\">contact our Visitor Services team<\/a>.","post_title":"How do I redeem multiple gift tickets?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"how-do-i-redeem-multiple-gift-tickets","to_ping":"","pinged":"","post_modified":"2023-04-04 11:43:08","post_modified_gmt":"2023-04-04 10:43:08","post_content_filtered":"","post_parent":0,"guid":"http:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=9620","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":706,"post_author":"6","post_date":"2019-07-17 20:56:54","post_date_gmt":"2019-07-17 20:56:54","post_content":"{:en}One free essential companion ticket can be provided for each paying disabled visitor. Please note that as children aged 4 and under are entitled to free entry, a essential companion ticket will not be added in this instance. You can collect a essential companion ticket from the Ticket Window on the day of your visit with a valid Studio Tour ticket and proof of entitlement.\r\n\r\nEssential companions must provide assistance to the visitor and proof of entitlement will be required on entry to the Studio Tour. We currently accept the following:\r\n<ul>\r\n \t<li>Letter\/notice of entitlement for Disability Living Allowance or PIP<\/li>\r\n \t<li>Letter from your doctor<\/li>\r\n \t<li>Blue parking badge or Freedom Pass<\/li>\r\n \t<li>DID card or Access card<\/li>\r\n<\/ul>\r\nIf you have any questions regarding proof of entitlement please <a href=\"\/contact-us\/\">contact our Visitor Services team<\/a>\u00a0before your visit.{:}{:es}Con cada visitante discapacitado puede entrar gratis su cuidador. Puedes realizar esta reserva a trav\u00e9s de nuestro equipo de atenci\u00f3n a los visitantes. Adem\u00e1s de ofrecer asistencia al visitante, el cuidador tendr\u00e1 que acreditarse al entrar al Studio Tour de una de las siguientes formas:\r\n<ul>\r\n \t<li>Carta o notificaci\u00f3n del derecho de Prestaci\u00f3n de Independencia Personal<\/li>\r\n \t<li>Carta de tu m\u00e9dico<\/li>\r\n \t<li>Placa de aparcamiento para discapacitados o pase Freedom Pass<\/li>\r\n<\/ul>\r\nSi tienes alguna duda sobre la notificaci\u00f3n de derecho, com\u00e9ntasela a un miembro del equipo de atenci\u00f3n a los visitantes antes de tu visita.{:}{:de}Ein kostenloses Betreuer-Ticket kann f\u00fcr jeden zahlenden behinderten Besucher zur Verf\u00fcgung gestellt werden. Die Buchung erfolgt \u00fcber unser Besucherserviceteam. Betreuer m\u00fcssen zur Unterst\u00fctzung des Besuchers da sein, und ein Nachweis der Berechtigung muss beim Betreten der Studio Tour vorgelegt werden. Momentan akzeptieren wir folgende Dokumente:\r\n<ul>\r\n \t<li>Brief\/Berechtigungsbest\u00e4tigung f\u00fcr den Bezug von Behindertenbeihilfe<\/li>\r\n \t<li>Schreiben Ihres Arztes<\/li>\r\n \t<li>Behindertenparkausweis oder Behindertenfahrschein<\/li>\r\n<\/ul>\r\nWenn Sie Fragen zum Berechtigungsnachweis haben, besprechen Sie diese bitte vor Ihrem Besuch mit unserem Besucherserviceteam.{:}{:fr}Un billet gratuit pour les auxiliaires de vie peut \u00eatre fourni \u00e0 chaque visiteur handicap\u00e9 payant. Vous pouvez en r\u00e9server un en contactant notre \u00e9quipe d'accueil des visiteurs. Les auxiliaires de vie doivent aider les visiteurs. Un justificatif sera n\u00e9cessaire \u00e0 l'entr\u00e9e du Studio Tour. Nous acceptons actuellement les justificatifs suivants :\r\n<ul>\r\n \t<li>Lettre\/Avis d'allocation pour handicap\u00e9s<\/li>\r\n \t<li>Lettre de votre m\u00e9decin<\/li>\r\n \t<li>Carte de stationnement pour personnes handicap\u00e9es ou Freedom Pass<\/li>\r\n<\/ul>\r\nSi vous avez des questions concernant les justificatifs, veuillez vous adresser \u00e0 un membre de notre \u00e9quipe d'accueil des visiteurs avant votre visite.{:}{:it}Per ogni visitatore disabile pagante offriamo un biglietto accompagnatore omaggio, che pu\u00f2 essere prenotato attraverso il Team di Assistenza ai Visitatori. Gli accompagnatori devono fornire assistenza al visitatore. All'ingresso sar\u00e0 richiesta una prova di legittimit\u00e0. Al momento accettiamo i seguenti documenti:\r\n<ul>\r\n \t<li>Lettera\/avviso di assegnazione di una pensione di invalidit\u00e0<\/li>\r\n \t<li>Una lettera del medico<\/li>\r\n \t<li>Il contrassegno di parcheggio per disabili azzurro o il Freedom Pass<\/li>\r\n<\/ul>\r\nSe hai domande sulle prove di legittimit\u00e0, rivolgiti al Team di Assistenza ai Visitatori allo [acf field=\"main_number\" post_id=\"options\"] prima della visita.{:}","post_title":"{:en}Do you offer carer\/essential companion tickets?{:}{:es}\u00bfOfrec\u00e9is entradas para cuidadores?{:}{:de}Bieten Sie Tickets f\u00fcr Betreuer an?{:}{:fr}Proposez-vous des billets pour les auxiliaires de vie ?{:}{:it}Offrite biglietti per accompagnatori?{:}","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"do-you-offer-carer-tickets","to_ping":"","pinged":"","post_modified":"2025-11-04 17:53:43","post_modified_gmt":"2025-11-04 17:53:43","post_content_filtered":"","post_parent":0,"guid":"http:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=706","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":645,"post_author":"6","post_date":"2019-07-17 01:40:34","post_date_gmt":"2019-07-17 01:40:34","post_content":"{:en}We do not hold back additional tickets for sale over the phone or on the day. For available dates and time slots, please visit our\u00a0<a href=\"https:\/\/tickets.wbstudiotour.co.uk\/webstore\/shop\/ViewItems.aspx?CG=HPTST2&amp;C=tix2\">webstore<\/a>.{:}{:es}No guardamos entradas para comprar en el mismo d\u00eda o por tel\u00e9fono. Para ver las fechas y horarios disponibles, consulta la p\u00e1gina <a href=\"\/tickets\">Comprar<\/a> entradas.{:}{:de}Wir halten keine zus\u00e4tzlichen Tickets f\u00fcr den Verkauf an der Tageskasse vor. Ticketverf\u00fcgbarkeit und Uhrzeiten finden Sie auf unserer\u00a0<a href=\"\/tickets\">Seite Tickets<\/a>\u00a0kaufen.{:}{:fr}Nous ne mettons pas de c\u00f4t\u00e9 de billets suppl\u00e9mentaires \u00e0 acheter par t\u00e9l\u00e9phone ou le jour de votre visite. Pour consulter les dates et les cr\u00e9neaux horaires disponibles, rendez-vous sur notre page \u00ab\u00a0<a href=\"\/tickets\">Acheter des billets<\/a>\u00a0\u00bb.{:}{:it}Non teniamo da parte biglietti da vendere al telefono o il giorno stesso. Per le date e i turni disponibili, visita il nostro <a href=\"\/tickets\">negozio online<\/a>.{:}","post_title":"{:en}The date I want to visit does not have any availability. Do you hold back tickets \/ are we able to purchase tickets on the day?{:}{:es}No hay entradas para la fecha en la que quiero hacer la visita. \u00bfGuard\u00e1is un n\u00famero de entradas para poner a la venta en el mismo d\u00eda?{:}{:de}An dem Tag, an dem ich die Tour besuchen will, gibt es keine verf\u00fcgbaren Zeiten. Halten Sie Tickets vor\/K\u00f6nnen wir Tickets am Tag des Besuchs erwerben?{:}{:fr}La date \u00e0 laquelle je veux venir n'est pas disponible. Mettez-vous de c\u00f4t\u00e9 des billets, ou est-il possible d'acheter des billets le jour de la visite ?{:}{:it}La data che voglio scegliere non ha posti disponibili. Tenete da parte dei biglietti \/ posso acquistarli il giorno stesso?{:}","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"the-date-i-want-to-visit-does-not-have-any-availability-do-you-hold-back-tickets-are-we-able-to-purchase-tickets-on-the-day","to_ping":"","pinged":"","post_modified":"2023-07-05 11:56:20","post_modified_gmt":"2023-07-05 10:56:20","post_content_filtered":"","post_parent":0,"guid":"http:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=645","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":11710,"post_author":"6","post_date":"2021-08-10 12:14:31","post_date_gmt":"2021-08-10 11:14:31","post_content":"Please note, you need to book your tickets by the expiry date but your visit can be after this date.","post_title":"I have an unredeemed gift ticket that\u2019s due to expire, will this be extended?","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"i-have-an-unredeemed-gift-ticket-thats-due-to-expire-will-this-be-extended","to_ping":"","pinged":"","post_modified":"2022-11-16 18:13:25","post_modified_gmt":"2022-11-16 18:13:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/stage.wbstudiotour.co.uk\/?post_type=wbstl_faqs&#038;p=11710","menu_order":0,"post_type":"wbstl_faqs","post_mime_type":"","comment_count":"0","filter":"raw"}],"gtr_confirmation_into":"<p>Get ready to walk in Harry&#8217;s footsteps and discover the magic of the Wizarding World! Please see below your order confirmation, you will shortly receive a confirmation email at {email}. Please keep this email safe as you\u2019ll be required to show this on arrival.<\/p>\n","gtr_bottom_content":"<h3>Useful Links<\/h3>\n<ul>\n<li><a href=\"\/when-you-arrive\/#parking\" target=\"_blank\" rel=\"noopener\">Car Parking<\/a><\/li>\n<li><a href=\"\/facilities\/\" target=\"_blank\" rel=\"noopener\">Facilities<\/a><\/li>\n<li><a href=\"\/studio-shops\/\" target=\"_blank\" rel=\"noopener\">Studio Shops<\/a><\/li>\n<li><a href=\"\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a><\/li>\n<li><a href=\"\/getting-here\/\">Plan Your Route<\/a><\/li>\n<li><a href=\"\/additional-needs\/\" target=\"_blank\" rel=\"noopener\">Tour Accessibility<\/a><\/li>\n<li><a href=\"\/when-you-arrive\/prohibited-items\/\" target=\"_blank\" rel=\"noopener\">Restricted Items<\/a><\/li>\n<li><a href=\"\/faqs\/\" target=\"_blank\" rel=\"noopener\">FAQs<\/a><\/li>\n<\/ul>\n","wbstl_fwl_page_subtitle":"","wbstl_full_width_list_page_content":false,"end_date":{"end_month":"12","end_year":"2023"},"wbstl_hv_show_video_overlay":true,"wbstl_hv_cta_button_redeem_text":"wbstl_hv_cta_button_redeem_text","wbstl_hv_cta_redeem_link":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gift Ticket Redemption - Warner Bros. Studio Tour London<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wbstudiotour.co.uk\/gift-tickets\/redeem\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gift Ticket Redemption - Warner Bros. Studio Tour London\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wbstudiotour.co.uk\/gift-tickets\/redeem\/\" \/>\n<meta property=\"og:site_name\" content=\"Warner Bros. 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